(18 Reviews)
100% Recommended

Serene Burgess

Greenville, SC
Big Island Travel Agent Specialist

The Big Island of Hawaii, officially known as Hawaii Island, is the largest and youngest of the Hawaiian Islands. It is a land of striking contrasts, offering diverse landscapes ranging from active volcanoes to lush rainforests, black sand beaches...
Learn more about me.

Disney Travel Agent Expert

Walt Disney World


Stepping into Walt Disney World felt like entering a dream. Our first day at Magic Kingdom was pure magic. As we walked down Main Street, U.S.A., we was greeted by the smell of popcorn and the sight of Cinderella Castle shimmering in the distance. I couldn’t resist riding Space Mountain first—my heart raced as we zoomed through the darkness. We loved revisiting classics like It's a Small World and Pirates of the Caribbean.The day ended with the stunning fireworks show over the castle. The sky lit up with vibrant colors, and I felt like a kid again, completely immersed in the moment.


Universal Studios


After a few enchanting days at Disney, I was ready for the thrills of Universal Studios. The Wizarding World of Harry Potter was our first stop. Walking through Diagon Alley was surreal! I sipped on a butterbeer and marveled at the incredible details everywhere. The ride, Harry Potter and the Escape from Gringotts, had us on the edge of our seats, blending 3D effects with thrilling drops. Exploring other attractions, I was blown away by the immersive experiences in the park. The Jurassic Park ride was another highlight—getting soaked was absolutely worth it! We capped off our day by catching a live stunt show, which was filled with jaw-dropping action and laughter.


Disneyland


Finally, we flew out to California to experience Disneyland. As soon as I entered the park, I felt a wave of nostalgia. It was surreal to be in the original park where it all began! We spent the day hopping between rides, starting with Indiana Jones Adventure and then making our way to the Haunted Mansion. Each attraction had its own charm, and I loved discovering little details sprinkled throughout the park.I couldn’t resist indulging in a classic churro as we strolled through the lands. The evening parade was breathtaking—colorful floats and beloved characters brought the park to life. I felt a sense of wonder and joy, surrounded by laughter and excitement. My children loved it!

My Reviews

The best trip of our lives!
Can't thank you enough for organizing the trip of our lives! We are still talking about it 3 months later!
By  Henry  from  Washington, DC
Traveled to  Jamaica ~ Caribbean
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
Exceed our expectations!
Her attention to detail is next level! Our trip exceeded our expectations. A small issue arose and Serene fixed it immediately. Thank you!
By  Amber J.  from  Anderson, SC
Traveled to  Los Angeles ~ California ~ USA
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
My go to agent for any NFL game!
My husband loves football and planning his trips has always been stressful for me. I was referred to Serene by a friend of mine and she was a God sent! She made the process so easy. I answered a few questions, had a short conversation with her and it was like she could read our minds. She made the process so easy and immensely more enjoyable for me! 10 out of 10!
By  Tiffany  from  Columbia, SC
Traveled to  Dallas/Ft. Worth ~ Texas ~ USA
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
Surprise Engagement Success!
I wanted to propose to my girlfriend & I had the crazy idea to fly all of our loved ones out to witness or engagement. Serene was great! She made my vision come to life! I was able to give my soon-to-be wife the engagement of her dreams! Everything was perfect! She loved the villa and to see her face light up when she realized the other patrons at the restaurant were our friends and family. It was a dream come true!
By  Regina  from  Nevada
Traveled to  Kohala Coast, Hawaii ~ Hawaii ~ USA
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
Las Vegas was more than we could have hoped for!
Serene found us an amazing hotel on the Strip, perfectly located for all the shows and attractions we wanted to see. She took the time to understand our group’s preferences, recommending fantastic dining spots and must-see shows. Serene even secured tickets for a popular concert, which made our trip even more memorable. Communication was top-notch; they were always available to answer our questions and provide tips.
By  Justin  from  TN
Traveled to  Las Vegas ~ Nevada ~ USA
I would recommend this agent to my family and friends
Was this review helpful to you? YES | NO
Go to my main profile

Destination Expert:

  • Walt Disney World
  • Universal Orlando
  • Universal City
  • Treasure Island
  • Disneyland

Travel Specialist:

  • Disney Vacations
  • Family Vacations
  • Groups
  • Theme Parks
  • Universal Parks & Resort Vacations

Industry Affiliations:

©  Travel Leaders Group