(31 Reviews)
100% Recommended

Crystal Hay

Grand Prairie, TX
Cancun Travel Agent Expert

Like everyone else who visits Cancun, I love the friendliness and exclusiveness of this Mexican destination. That is why I enjoy arranging trips to this Mexican oasis. As your travel agent professional for Cancun, I can book a holiday that is as l...
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Costa Rica Travel Agent Expert

Pura Vida!  Costa Rica is one of the most biodiverse countries in the world; it contains about 5% of the world’s species. The lush wild natural environment can be experienced all throughout the country and is easily accessible to the curious visitor. Costa Rica is a safe paradise. Unlike other countries, Costa Rica enjoys a very stable political climate and economic development, providing visitors with a tranquil setting for their stay. It is one of the few countries in the world with no army. The country and its people have a peaceful disposition, which makes for the perfect place to enjoy an unforgettable vacation. Costa Rica offers dreamlike landscapes, kind people willing to share their culture and a safe country to experience natural wonders.Costa Rica provides the perfect combination of relaxation, adventure, culture, fine cuisine and wildlife. Visitors find in Costa Rica an adventure paradise set in the most beautiful natural and safe environment. It is also the home of four World Heritage sites certified by UNESCO.

My Reviews

9 of 14 people found this review helpful
Fab 50th Bday in Mexico
Crystal did an amazing job with planning my 50th birthday celebration to Mexico. She managed to help me reserve a beautiful all inclusive resort for me, my husband and nine other couples. She went above and beyond to make sure I had the best room which came with butler service, a rooftop jacuzzi and unlimited views of the ocean. I had the best time ever and would do it all over again with Crystal's help (of course!). She really knows how to plan a celebration and I almost don't want to share her with anyone else, but I'm definitely going to recommend her to all my friends, neighbors, and family members.
By  Diva  from  Grand Prairie, TX
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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6 of 8 people found this review helpful
Last minute Disney trip turns EPIC!
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
By  Happy Kids = Happy Mommy  from  New Orleans, LA
Traveled to  Orlando ~ Florida ~ USA
I would recommend this agent to my family and friends
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7 of 11 people found this review helpful
Amazing Honeymoon
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
By  Mr and Mrs L  from  Dallas, TX
Traveled to  St. Lucia ~ Caribbean
I would recommend this agent to my family and friends
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7 of 11 people found this review helpful
Destination Wedding Bliss
I never thought to use a travel advisor to assist with a wedding, but I'm so glad I did. Crystal took so much stress off of us planning our destination wedding. I originally planned to have our wedding locally, but with concerns of covid and large crowds, we had to alter the plans. When I had my consultation with Crystal and explained that I wanted to plan a destination wedding within 5 months, I figured she would turn us away, but she didn't even hesitate to get started. In less than 72 hours she had three gorgeous all inclusive resorts and wedding quotes. I was shocked! From there, every part of the planning up until the time of the wedding went exactly as planned. She took care of our guests reservations with ease. Lastly, she's an EXPERT in passport services. Both my fiance and I needed passports- she gave us instructions on how to make an appointment to be seen in person at the Dallas office to have our passports issued the same day (I'm still blown away by all of this!).
By  The NEW Happy Couple  from  Shreveport, LA
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful
Amazing 25th Anniversary
I'm still in shock at how she managed to find us accommodations with a last minute trip. Crystal even found my husband and I a swim up suite! We enjoyed every minute of our trip! At first we didn't want to leave the resort due to covid concerns, but she encouraged us to do a private tour of the area. The tour was such an amazing experience which included lunch/drinks and our guide was hilarious. We honeslty can't thank her enough for everything she did for us.
By  Mr & Mrs Lane  from  Nashville, TN
Traveled to  Ocho Rios ~ Jamaica ~ Caribbean
I would recommend this agent to my family and friends
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Destination Expert:

  • Guanacaste
  • Costa Rica
  • Peninsula Papagayo
  • Tamarindo Beach
  • Palo Verde National Park

Travel Specialist:

  • Beach Vacations
  • Bird Watching
  • Hiking & Backpacking
  • Canoeing & Rafting
  • Honeymoons

Certifications/Awards:

  • AMResorts Master Agent
  • Hawaii Destination Specialist
  • Los Cabo Destination Specialist
  • Cayman Islands Destination Specialist
  • Antigua and Barbuda Destination Specialist

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