I had issues with my ticket I purchased during covid-19, I needed to fly out to see a brother who was in need of a liver transplant. She was very helpful getting things straightened, she never stopped until it was resolved.
By
Ang
from
Beaumont, CA
Traveled to
Baltimore ~ Maryland ~ USA
I would recommend this agent to my family and friends
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Greatest Hotel Stay Ever!!
Ms. Lois did an extraordinary job recommending a great hotel for me and my hubby first wedding anniversary. I wanted something special but local. Once I told Ms. Lois my budget and answered a few questions she sent me 3 options , they all were beautiful but I went with her recommendation which was The Four Season, Westlake Village. It was amazing. I highly recommend Ms.Lois her service is impeccable.
By
FEFE
from
Long Beach,CA
Traveled to
Westlake Village ~ California ~ USA
I would recommend this agent to my family and friends
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I contacted Lois to assist in booking my travel to Texas for a family reunion. She was very professional and friendly. I gave her my dates and my budget that I was working with, to my surprise she was able to book me a roundtrip air fare, hotel and rental car all while staying within my budget. I really appreciated her creativity by offering alternate airports and other various options that allowed me to stay in the budget. I will definitely call upon her for all my future travel needs.
By
Rick
from
Carson,CA
Traveled to
Dallas/Ft. Worth ~ Texas ~ USA
I would recommend this agent to my family and friends
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The Best Trip for my wife and I
I first came into contact with Ms. Lois Payne, as I called into American Express Travel to book some of my travel. I found Ms. Payne to be very professional, knowledgeable, and making sure her client had every thing needed in order to have a pleasant trip. After, my first experience, I started using Ms. Payne as my regular travel consultant. She is a very conscientious person, and is an asset to whoever decided utilize her skills. She has handled my personal family and business travel.
By
Michael
from
Jacksonville
Traveled to
Europe
I would recommend this agent to my family and friends
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