(31 Reviews)
100% Recommended

Crystal Hay

Grand Prairie, TX

Celebrate Life Through A Travel Agent

Do you remember that intense excitement and happiness before going on a field trip in grade school?  Well, that’s the same feeling I get when I’m preparing travel. I’ve met some extraordinary people from all different cultures..  Learning about different rituals, music, dance, historical architecture, and especially cuisine has been the most intriguing. I have experienced celebrating Chinese New Year in Chinatown San Francisco, the Junkanoo Festival in the Bahamas, Michelin star restaurants in Toronto, celebrating Dia De Los Muertos in Baja California Sur, dancing the night away during the Lobster Festival in Belize, and even enjoying Jerk Chicken out of a tiny hut in Ocho Rios, Jamaica. I truly enjoy curating travel experiences that satisfy all five senses.  Whether it’s solo, couples, multi-generational families, girls/guys getaway, or just your favorite travel pod-  I’m here to assist. I can design a travel experience worth celebrating.  Now let’s celebrate life through travel!

My Travel Specialties

Costa Rica Travel Agent Expert

Pura Vida!  Costa Rica is one of the most biodiverse countries in the world; it contains about 5% of the world’s species. The lush wild natural environment can be experienced all throughout the country and is easily accessible to the curious visitor. Costa Rica is a safe paradise. Unlike other countries,...
Read more from my Costa Rica Travel Agent Expert bio.

Cancun Travel Agent Expert

Like everyone else who visits Cancun, I love the friendliness and exclusiveness of this Mexican destination. That is why I enjoy arranging trips to this Mexican oasis. As your travel agent professional for Cancun, I can book a holiday that is as luxurious as it is affordable. Cancun is primarily known...
Read more from my Cancun Travel Agent Expert bio.

Bahamas Travel Agent Expert

The many islands of the Bahamas is a world of its own.  There are 700 islands to be exact, but only 16 inhabited.  It's the swimming with the pigs for meee!  So, there are islands devoted to every sense... from snorkeling in an underwater cave in the Exumas, diving in one of the 180 blue holes in...
Read more from my Bahamas Travel Agent Expert bio.

Jamaica Travel Agent Expert

Jamaica is the "Pulse of Life"!  It's the beat of reggae.  The searing smell of jerk over the fire.  The swizzle of rum in your glass.  No place on earth provides the range of attractions and the cultural diversity that can be found here.  No place on earth feels like it.  No place on each shines like...
Read more from my Jamaica Travel Agent Expert bio.

Toronto Travel Agent Expert

A foodies paradise!  Toronto is considered one of the most culturally diverse cities in the world, with more than half the population born outside of the city.  Toronto houses 200 ethnic groups that speak upward of 140 different languages, making this Ontario destination a world all its own.  With...
Read more from my Toronto Travel Agent Expert bio.

Antigua and Barbuda Expert Travel Agent

Two little islands in the sea... the beach is just the beginning.  There are 366 beaches that surround the island of Antigua.  Antigua and Barbuda has been voted the most romantic islands of the Caribbean for over 20 years.

The tropical islands of Antigua and Barbuda are located in the heart...
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Dominican Republic Travel Agent Expert

Dominican Republic is the second largest and most diverse Caribbean country, situated just two hours south of Miami, less than four hours from New York and eight hours from most European cities.  Known for warm and hospitable people, Dominican Republic is a destination like no other, featuring astounding...
Read more from my Dominican Republic Travel Agent Expert bio.

Carmel Travel Agent Expert

Welcome to my hometown- Monterey County, CA!  From the dramatic panoramas of the Big Sur coastline to the fairytale cottages of the charming city of Carmel-by-the-Sea, Monterey County is a truly inspired California getaway.  A visit to the world-reowned (and backdrop to Disney's Finding Nemo 2) Monterey Bay...
Read more from my Carmel Travel Agent Expert bio.

St. Martin/St. Maarten Travel Agent Expert

St. Maarten/St. Martin is one of the unique islands of the Caribbean.  From having two countries in one island (Dutch side/French side), to the diversity in activities, eatery and landscape.  As many have called it the island that does not sleep, there is always something to do.  St. Maarten holds...
Read more from my St. Martin/St. Maarten Travel Agent Expert bio.

Cabo San Lucas Travel Agent Expert

Cabo San Lucas is a city located at the southern tip of the Baja California Peninsula which has not only beautiful desert landscapes and beaches, it is also known worldwide for being one of the most popular vacation destinations, the Marlin Capital and home of The Arch, also called "Land's End", where...
Read more from my Cabo San Lucas Travel Agent Expert bio.

Belize Travel Agent Expert

When I think of Belize... I think of Spiny Lobsters!  The first of July marks the beginning of the Caribbean spiny lobster season in Belize when the juiciest delicacy in Central America becomes available in many restaurants across the country.  The best occasion to try the variety of delicious grilled...
Read more from my Belize Travel Agent Expert bio.

St. Lucia Travel Agent Expert

The only island named after a woman.  St. Lucia is the quintessential island paradise.  Imagine the majestic peaks of the Pitons reaching to the heavens, the splendor of lush rainforests, and the hypnotizing blue-green waters of the Caribbean breaking just off shore.  The island's landscape, people,...
Read more from my St. Lucia Travel Agent Expert bio.

Hawaii Travel Agent Expert

Home to the world's most active volcanoes, the only royal palace in the U.S. and the welcoming aloha spirit- Hawaii is lake no place on earth.  Discover the glimmering ocean, emerald valleys and golden sands; get lost in the spriritual beauty of the hula and find out how the warmth of Hawaii's people...
Read more from my Hawaii Travel Agent Expert bio.

Turks and Caicos Travel Agent Expert

"Beautiful by Nature" is truly and understatement when it comes to this destination.  The turquoise waters of the ocean and white sand beaches are only just the icing on the cake.  The island of Turks and Caicos are known for being one of the modern and trendy of all Caribbean Islands.  The Turks...
Read more from my Turks and Caicos Travel Agent Expert bio.

My Reviews

9 of 14 people found this review helpful
Fab 50th Bday in Mexico
Crystal did an amazing job with planning my 50th birthday celebration to Mexico. She managed to help me reserve a beautiful all inclusive resort for me, my husband and nine other couples. She went above and beyond to make sure I had the best room which came with butler service, a rooftop jacuzzi and unlimited views of the ocean. I had the best time ever and would do it all over again with Crystal's help (of course!). She really knows how to plan a celebration and I almost don't want to share her with anyone else, but I'm definitely going to recommend her to all my friends, neighbors, and family members.
By  Diva  from  Grand Prairie, TX
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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6 of 8 people found this review helpful
Last minute Disney trip turns EPIC!
I absolutely enjoyed working with SC Travel Group! Crystal was super responsive and planned our last minute trip details within hours! She is very professional and follows through! My family and I will definitely return for our future travel needs. ??????????
By  Happy Kids = Happy Mommy  from  New Orleans, LA
Traveled to  Orlando ~ Florida ~ USA
I would recommend this agent to my family and friends
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7 of 11 people found this review helpful
Amazing Honeymoon
Crystal pulled off our honeymoon in 3 days! Even with all the crazy new covid entry protocols, she managed to walk us thru all the requirements. My bride and I were super frustrated with the requirements and Crystal made it so easy for us. Thank you so much! We had the best time ever and she made sure we had the Presidential suite with butler service and private plunge pool. The resort and destination was breathtaking. We'll be planning all of our Anniversary trips with Crystal.
By  Mr and Mrs L  from  Dallas, TX
Traveled to  St. Lucia ~ Caribbean
I would recommend this agent to my family and friends
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7 of 11 people found this review helpful
Destination Wedding Bliss
I never thought to use a travel advisor to assist with a wedding, but I'm so glad I did. Crystal took so much stress off of us planning our destination wedding. I originally planned to have our wedding locally, but with concerns of covid and large crowds, we had to alter the plans. When I had my consultation with Crystal and explained that I wanted to plan a destination wedding within 5 months, I figured she would turn us away, but she didn't even hesitate to get started. In less than 72 hours she had three gorgeous all inclusive resorts and wedding quotes. I was shocked! From there, every part of the planning up until the time of the wedding went exactly as planned. She took care of our guests reservations with ease. Lastly, she's an EXPERT in passport services. Both my fiance and I needed passports- she gave us instructions on how to make an appointment to be seen in person at the Dallas office to have our passports issued the same day (I'm still blown away by all of this!).
By  The NEW Happy Couple  from  Shreveport, LA
Traveled to  Riviera Maya ~ Quintana Roo ~ Mexico
I would recommend this agent to my family and friends
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4 of 6 people found this review helpful
Amazing 25th Anniversary
I'm still in shock at how she managed to find us accommodations with a last minute trip. Crystal even found my husband and I a swim up suite! We enjoyed every minute of our trip! At first we didn't want to leave the resort due to covid concerns, but she encouraged us to do a private tour of the area. The tour was such an amazing experience which included lunch/drinks and our guide was hilarious. We honeslty can't thank her enough for everything she did for us.
By  Mr & Mrs Lane  from  Nashville, TN
Traveled to  Ocho Rios ~ Jamaica ~ Caribbean
I would recommend this agent to my family and friends
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Destination Expert:

  • Antigua & Barbuda
  • Dominican Republic
  • Bimini Islands
  • Ocho Rios
  • St. Lucia Island
  • St. Maarten
  • Grace Bay
  • San Ignacio
  • Guanacaste
  • Los Cabos
  • Cozumel
  • Carmel
  • Honolulu, Oahu
  • Canada
  • Jamaica
  • St. Martin
  • Costa Rica
  • Niagara Falls
  • Antigua
  • Great Exuma
  • La Romana
  • Providenciales
  • Belize City
  • Loreto
  • Cancun
  • Big Sur
  • Hilo, Hawaii
  • Caribbean
  • Belize
  • Quintana Roo
  • California
  • Toronto
  • Barbuda Island
  • Castaway Cay
  • Samana
  • Trelawny
  • Marigot Bay
  • Philipsburg
  • Grand Turk
  • Peninsula Papagayo
  • La Paz
  • Maui Island
  • Ontario
  • Bahamas
  • Falmouth, Antigua and Barbuda
  • Punta Cana
  • Negril
  • Cap Estate
  • Marigot
  • North Caicos
  • San Pedro
  • Tamarindo Beach
  • San Jose del Cabo
  • Riviera Maya
  • Monterey
  • Hana, Maui
  • Turks and Caicos Islands
  • Richmond Hill
  • St. John's
  • Nassau
  • Puerto Plata
  • Montego Bay
  • Orient Bay
  • Placencia
  • Palo Verde National Park
  • Cabo San Lucas
  • Costa Mujeres
  • San Francisco
  • Kauai Island

Travel Specialist:

  • Adventure
  • All Inclusive
  • Animals & Wildlife
  • Arts & Culture
  • Beach Vacations
  • Couples & Romance
  • Food & Wine
  • Honeymoons
  • Luxury Hotels
  • Bird Watching
  • Celebration Travel
  • Culinary & Foodie
  • Destination Weddings
  • Family Vacations
  • Luxury
  • Outdoor Activities & Sports
  • Villas
  • Yacht Charter
  • Festival Tours
  • Hiking & Backpacking
  • Pet Friendly
  • Canoeing & Rafting
  • Film
  • Nightlife
  • Water Sports
  • Car Travel
  • Eco-Tourism
  • Historical Sites
  • National Parks


  • AMResorts Master Agent
  • Hawaii Destination Specialist
  • Los Cabo Destination Specialist
  • Cayman Islands Destination Specialist
  • Antigua and Barbuda Destination Specialist

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